Details for Position: Orl-FC

Fulfillment Coordinator

Location: Orlando

Summary

The Fulfillment Coordinator will be responsible for filling the all guest orders pertaining to local hotel delivery, pickup, UPS and electronic delivery.   Fulfillment coordinators will also support call center and lobby overflow as required.  He/she is responsible for providing outstanding service to all guests, and provides leadership and direction to the fulfillment team. 

 Duties and Responsibilities

  • Responsible for the timely and accurate fulfillment of guest orders
  • Support Vacation Planning Services for walk in and pickup orders

  • Participate in end of month inventory counts

  • Responsible for accurate and secure cash handling

  • Other duties as assigned

Qualifications

  • Comprehensive knowledge of Microsoft applications and the Internet
  • Strong attention to detail

  • High energy, ability to remain focused on goals, working independently

  • Ability to communicate effectively both written and oral in a professional manner

  • Ability to multi-task, be a team player, and have strong organizational skills

  • Previous fulfillment or inventory control experience preferred

  • Other related experience includes Ticketing, Events, Hospitality, Attractions, Box Office, Yield Management, Technical Operations, Data Analysis
  • High School Degree or equivalent

Other Information

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be consider an all-inclusive listing of work requirements.